Terms of Service
appsstore.ai connects you with real, vetted experts who help you build, fix, and ship your software. You install an agent that stays read-only and outbound-only until you approve each action. You buy expert time as prepaid credits; some plans renew automatically. You own the work experts create for you. We can't guarantee outcomes, our liability is capped, and this is a private beta, so things may change.
These Terms of Service (the "Terms") are a binding agreement between you ("you" or "Customer") and Markovate.com Inc., a corporation incorporated in Ontario, Canada ("appsstore.ai," "we," "us," or "our"), governing your access to and use of our websites, applications, the connection agent, and the on-demand expert services (together, the "Service").
By creating an account, installing the agent, purchasing credits, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" includes that organization.
1Who we are
The Service is provided by Markovate.com Inc., registered at 60 Atlantic Ave, Suite 200, Toronto, ON, Canada. You can reach us at legal@appsstore.ai.
2What the Service is
appsstore.ai is an on-demand marketplace that connects you with independent human experts (engineers, marketers, operators, and others — "Experts") who assist with your software projects through a chat-based workflow. Depending on what you request and approve, Experts may review your code, suggest and make changes, deploy your project, and advise you.
We provide the platform, the connection agent, staffing, and billing. The Experts perform the work. We do not guarantee any particular result, timeline, level of availability, or fitness of any deliverable for your purpose. Estimates shown in chat (for example, "Est. 8m") are good-faith estimates, not commitments.
3Accounts & eligibility
- You must be at least 18 years old and able to form a binding contract.
- You must provide accurate account information and keep it current.
- You are responsible for all activity under your account and for keeping your credentials secure. Notify us promptly at security@appsstore.ai of any unauthorized use.
- You may not use the Service if you are barred under applicable law, or are on a sanctions or denied-parties list.
4The agent & access to your project
To use the Service, you install and run a connection agent (the "Agent") or connect your project through a supported tool. You control the Agent. By design:
- The connection is outbound-only from your environment;
- Access is read-only by default until you grant write access;
- Every change, command, or deployment requires your explicit approval; and
- You can revoke access at any time, ending the session.
These controls are important protections, but you are responsible for what you approve. When you approve an action, you authorize the Expert to perform it against your systems, accounts, and data. You are responsible for maintaining backups and for reviewing changes before approving them, particularly for production systems. We are not liable for the consequences of actions you approve (see Section 14).
You must have the right to grant the access you grant. Do not connect systems, repositories, credentials, or data that you are not authorized to share, or that would cause us or an Expert to violate a third party's rights or any agreement or law.
5Experts
Experts are independent contractors, not our employees, and not your employees. We vet Experts before they join the platform, but we do not warrant their work, and they act on your instructions and approvals. Nothing in these Terms creates an employment, agency, partnership, or joint-venture relationship.
You agree not to solicit, hire, or engage any Expert introduced through the Service outside the platform for a period of 12 months after your last interaction with them, except through the Service. This protects the marketplace that makes the introduction possible.
Communications with Experts must stay professional and lawful. Harassment, discrimination, or abuse of Experts is prohibited and may result in immediate termination.
6Credits, plans & billing
The Service is sold as prepaid expert-time credits, generally measured in minutes. Credits are consumed as Experts perform approved work, metered by the minute. Current plans and prices are shown at checkout and on our pricing page, and may include:
- a free trial of a limited amount of expert time;
- one-time credit bundles (for example, 500 minutes); and
- recurring subscription plans that grant a credit allowance each billing period.
Payment. Payments are processed by our third-party payment processor, Stripe, Inc.. By providing a payment method, you authorize us and our processor to charge that method for all amounts due, including applicable taxes. You represent that you are authorized to use the payment method. We do not store full card numbers; card data is handled by the processor under its own terms.
Taxes. Prices are exclusive of taxes unless stated otherwise. You are responsible for any sales, use, VAT, GST, or similar taxes, which we may collect where required.
Credit expiry. Whether credits expire depends on the plan: one-time bundle credits [do not expire / expire after X months]; subscription allowances [reset each period and do not roll over unless stated]. Expiry terms are shown at purchase.
Failed payments. If a charge fails, we may retry, suspend the Service, or reduce your available credits until payment succeeds.
Price changes. We may change prices. For subscriptions, we will give you at least 30 days' notice before a change takes effect, and the change applies at your next renewal.
7Auto-renewal & cancellation
Subscription plans renew automatically. Unless you cancel before the end of the current billing period, your subscription will renew for another period of the same length, and your payment method will be charged the then-current price automatically. This continues until you cancel.
You can cancel a subscription at any time from account settings or by emailing billing@appsstore.ai. Cancellation takes effect at the end of the current billing period; you keep access until then. We do not provide partial-period refunds on cancellation except as required by law or as stated in our Refund & Cancellation Policy. Where required by law, we will send renewal reminders and honor the cancellation methods mandated in your jurisdiction.
8Refunds
Refunds are governed by our Refund & Cancellation Policy, which is incorporated into these Terms. Nothing in these Terms limits any non-waivable statutory refund or withdrawal rights you may have as a consumer.
9Intellectual property
Your ownership of deliverables
As between you and us, and subject to your payment of all amounts due and to any third-party rights, you own the specific work product that Experts create for you through the Service (the "Deliverables"). We assign to you, and require Experts to assign to us so we can assign to you, all right, title, and interest in the Deliverables upon full payment.
Deliverables may incorporate pre-existing or general-purpose materials, open-source components, libraries, or tools ("Background Materials"). We and the Experts retain ownership of Background Materials, and grant you a non-exclusive, worldwide, royalty-free license to use them as incorporated into your Deliverables. Open-source components remain subject to their own licenses.
Our platform
We and our licensors own the Service, including the Agent, website, software, and brand. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service as permitted by these Terms. You may not copy, modify, reverse-engineer, resell, or create derivative works of the Service except as allowed by law.
Feedback
If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.
10Your content & data
You retain all rights to the code, data, credentials, and other materials you make available through the Service ("Customer Content"). You grant us and the Experts a limited license to access, process, and modify Customer Content solely to provide the Service and only to the extent you authorize.
Our handling of personal data is described in our Privacy Policy. Where we process personal data contained in your systems on your behalf, the Data Processing Addendum applies. You are responsible for having the legal right and any required consents to share Customer Content with us and the Experts.
11Acceptable use
Your use of the Service is subject to our Acceptable Use Policy, which is incorporated here. In short, you may not use the Service to do anything illegal, harmful, infringing, or abusive, or to build or operate anything of that kind.
12Beta services
The Service is currently offered as a private beta. Beta features are provided "as is," may be incomplete or change, and may be modified or discontinued at any time. We may impose additional limits during beta. Free-trial and beta credits have no cash value.
13Disclaimers
The Service and all Deliverables are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the maximum extent permitted by law.
We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, that any Deliverable will meet your requirements or be free of vulnerabilities, or that any outcome will be achieved. Experts may make mistakes; software work carries inherent risk. You are responsible for testing, backups, and independent review before relying on any Deliverable, especially in production. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.
14Limitation of liability
To the maximum extent permitted by law:
- Neither we nor our Experts will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption, arising out of or relating to the Service, even if advised of the possibility.
- Our total aggregate liability arising out of or relating to the Service will not exceed the greater of (a) the amounts you paid to us for the Service in the three (3) months before the event giving rise to the claim, or (b) USD 100.
These limits apply to all claims, whether in contract, tort, or otherwise. Nothing in these Terms excludes liability that cannot be excluded by law (such as for death or personal injury caused by negligence, fraud, or certain non-waivable consumer rights). Some jurisdictions do not allow some of these limits, so they may not fully apply to you.
15Indemnification
You will defend, indemnify, and hold harmless appsstore.ai and its Experts, officers, and employees from and against any third-party claims, damages, liabilities, and reasonable costs (including legal fees) arising out of (a) your Customer Content, (b) your use of the Service, (c) your breach of these Terms or applicable law, or (d) actions you approved. We will notify you of the claim, let you control the defense (with our reasonable cooperation), and not settle in a way that imposes obligations on us without consent.
16Suspension & termination
You may stop using the Service at any time and cancel per Section 7. We may suspend or terminate your access, with or without notice, if you breach these Terms, create risk or legal exposure, fail to pay, or if we discontinue the Service. On termination, your license to use the Service ends; unused prepaid credits are handled per our Refund & Cancellation Policy. Sections that by their nature should survive (including Sections 9, 13, 14, 15, 17, and 19) survive termination.
17Governing law & dispute resolution
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. Subject to the paragraph below, the courts located in Toronto, Ontario, Canada have exclusive jurisdiction, and you consent to that venue.
If you intend to require binding arbitration and/or a class-action waiver, that clause must be drafted precisely for your jurisdiction and presented conspicuously (with an opt-out where required). Consumer-protection law limits these clauses in many places (for example the EU/UK). Do not rely on placeholder arbitration language. [Insert reviewed arbitration / class-waiver clause or remove.]
Nothing here prevents either party from seeking injunctive relief for infringement or misuse of intellectual property or confidential information.
18Changes to these terms
We may update these Terms from time to time. If we make material changes, we will notify you (for example, by email or in-product) and update the "Last updated" date. Changes take effect when posted, or on the date stated in the notice. Your continued use after changes take effect means you accept them. If you don't agree, stop using the Service and cancel.
19General
- Entire agreement. These Terms, together with the policies they incorporate, are the entire agreement between you and us regarding the Service.
- Severability. If any provision is unenforceable, the rest remain in effect.
- No waiver. Our failure to enforce a provision is not a waiver.
- Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
- Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
- Notices. We may give notice by email or in-product. Legal notices to us go to legal@appsstore.ai.
20Contact
Markovate.com Inc.
60 Atlantic Ave, Suite 200, Toronto, ON, Canada
General: support@appsstore.ai · Legal: legal@appsstore.ai · Privacy: privacy@appsstore.ai